Terms and Conditions

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ATTENTION:

in the event that the deposit will be paid without having read the terms and conditions of payment and the terms of reimbursement, they are considered tacitly accepted. 

Terms and conditions: 

  • the payment of the deposit is mandatory and must be made within 5 (five) days from the date of receipt of the STARTER PACK, or the appointment is not considered confirmed and will be canceled 
  • the deposit is non-returnable and will be charged to the overall service
  • receipt is issued on the day of receipt of payment, but will be delivered by hand on the day the tattoo is performed 

Refund Policy: 

  • if you have changed your mind and want to cancel the appointment, you can request a refund of the deposit within 15 working days prior to the appointment, after which it will no longer be possible (regardless of the reasons). 50% of the amount paid will be refunded
  • if you need to reschedule the appointment, you can request a date change within 15 working days before the appointment; after which you can request a date change, but the deposit will be retained as a penalty (regardless of the reasons)
  • if for any reason the appointment is canceled by the tattoo artist, I will fully refund the deposit paid by bank transfer within 30 days of communicating the IBAN code; if the IBAN code is not communicated within 30 days of the communication of the cancellation of the appointment, the amount will be retained as compensation 
  • in all other cases, the amount paid will be withheld as a penalty and refundable for the design of the tattoo